Submit Requests, Concerns & Code Violations

Law Enforcement issues of an emergency nature need to be reported directly to the Sarasota Police Department by calling 911. SPD’s non-emergency number is 941-316-1199.

After-hours Utilities emergencies can be reported at 941-263-6884

Storm Water or Street Flooding Issues please call 311 or 941-861-5000.

Looking to report a code violation or just report a down wire, illegal parked car, or another item you would like the city to address. The City has several tools to help you. If you are not sure where to start review the following Guide to Code Compliance.

Report a City issue with Click-2-Fix

By far the most used and most effective way to report and resolve issues quickly is using Click-2-Fix a downloadable smartphone app to report problems such as potholes, broken sidewalks, tree limbs down, parking meters, and many more. City departments receiving the submissions include Public Works, Parks & Rec, Utilities, Risk Management, Parking, and Code Compliance. Users can also add photos and the physical location of the issue to assist staff. Do not have a smartphone, the tool also works directly in your browser. Watch this short Click-2-Fix demo video.

Code Violations

To report a violation, you must first Register / Log In to our Citizen Connect Portal. Once registered you can Check the Status of your report. The portal also allows you may Review Submitted Case Records current or historic by a variety of search criteria without signing in.

CCNA worked with City Staff throughout 2021 resulting in an updated Code Compliance and Code Enforcement procedures. We also helped design and pilot Click 2 Fix the same year. Most recently CCNA was involved in the City’s major website redesign launched in June 2025. Exciting revisions to Click-2-Fix are also coming soon!